News, opinion and comments from the First Line team

Advice to Apple users: change and strengthen your passwords

Posted on March 24, 2017 by Paul Ajao

A hacker or group of hackers calling themselves ‘Turkish Crime Family’ are claiming to be able to hold technology giant Apple to ransom – threatening to wipe millions of iPhones and iPads of all their data unless A...

View full article ›

Is Office 365 the only way? (Part two)

Posted on March 6, 2017 by Paul Ajao

Working with an IT support company and looking further than Microsoft may help with problems around data sharing, flexibility and control

View full article ›

Is Office 365 the only way? (Part one)

Posted on March 6, 2017 by Paul Ajao

Office 365 has fundamentally changed the market for small business IT – but don’t be trapped into thinking it’s the only option.

View full article ›

Don’t fall prey to ransomware

Posted on February 17, 2017 by Paul Ajao

At First Line IT we have seen an increasing number of ransomware attacks on our clients over the past 18 months. Each attack was devastating to the individual company involved at the time although in all but one case we ...

View full article ›

What is IT Support?

Posted on February 8, 2017 by Paul Ajao

IT support covers a range of a range of services that help you and your staff deal with day-to-day technical problems and keep your IT systems working.

View full article ›

Tailoring Office 365 to fit

Posted on August 3, 2016 by Ned Wells

Even software that has been designed for small businesses doesn’t just plug in and play. You have to make it work for you, as online marketing company Zanzi Digital found out.

View full article ›

Fast, flexible, and cheap: VOIP works for Deadline Despatch

Posted on July 4, 2016 by Ned Wells

Deadline Despatch’s business is all about rapid response and express delivery. Customers want to pick up the phone and book a courier – with no protracted conversations and certainly no

View full article ›

The engineers moved in two by two, hurrah!

Posted on May 17, 2016 by Ned Wells

First Line were bursting out of the Howard Street offices where they had been based for over ten years. They needed space to seat a growing number of IT engineers; space to accommodate its burgeoning

View full article ›

We’ve joined Reciprocate!

Posted on April 26, 2016 by Ned Wells

At First Line we know that most of our clients like to work with us because we are a local IT support company. As small businesses in Oxfordshire and the Thames Valley it’s important to them that they are dealing with ...

View full article ›

6 online security tips for small businesses

Posted on March 14, 2016 by Ned Wells

No matter the size of your business, online security is vital. Not just to protect your business and employees, but also any customer data you may hold which could be damaging in the wrong hands and negatively impact you...

View full article ›