News, opinion and comments from the First Line team

Don’t fall prey to ransomware

Posted on February 17, 2017 by Paul Ajao

At First Line IT we have seen an increasing number of ransomware attacks on our clients over the past 18 months. Each attack was devastating to the individual company involved at the time although in all but one case we ...

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What is IT Support?

Posted on February 8, 2017 by Paul Ajao

IT support covers a range of a range of services that help you and your staff deal with day-to-day technical problems and keep your IT systems working.

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Tailoring Office 365 to fit

Posted on August 3, 2016 by Ned Wells

Even software that has been designed for small businesses doesn’t just plug in and play. You have to make it work for you, as online marketing company Zanzi Digital found out.

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Fast, flexible, and cheap: VOIP works for Deadline Despatch

Posted on July 4, 2016 by Ned Wells

Deadline Despatch’s business is all about rapid response and express delivery. Customers want to pick up the phone and book a courier – with no protracted conversations and certainly no

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The engineers moved in two by two, hurrah!

Posted on May 17, 2016 by Ned Wells

First Line were bursting out of the Howard Street offices where they had been based for over ten years. They needed space to seat a growing number of IT engineers; space to accommodate its burgeoning

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We’ve joined Reciprocate!

Posted on April 26, 2016 by Ned Wells

At First Line we know that most of our clients like to work with us because we are a local IT support company. As small businesses in Oxfordshire and the Thames Valley it’s important to them that they are dealing with ...

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6 online security tips for small businesses

Posted on March 14, 2016 by Ned Wells

No matter the size of your business, online security is vital. Not just to protect your business and employees, but also any customer data you may hold which could be damaging in the wrong hands and negatively impact you...

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Problem with Microsoft Office 365?

Posted on January 19, 2016 by Ned Wells

As a Microsoft Certified Partner, we’ve worked with Microsoft for years, and really know our way around their products and all their diagnostic and support tools. You tell us what you’re trying to achieve wit...

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Our work with Pegasus Theatre

Posted on November 26, 2015 by Ned Wells

As a local company, we’re all about community and building relationships with our neighbours. Pegasus is simply a fantastic theatre that engages with and inspires young people in and around Oxford.

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Taking the stress out of office moves

Posted on October 28, 2015 by Ned Wells

A recent poll by energy providers E.ON revealed that two thirds of people regard moving house as the most stressful life event ever. Things get lost. You realise that your favourite sofa doesn’t fit. And most of us...

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