Author Archives: Ned Wells

Five ways to keep your PC in good working order: part three

In this third installation on how to keep your PC in good working order, we look at how to clear the history in Internet Explorer. Now why would I want to do that? Each time you visit a website, the … Continue reading

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Five ways to keep your PC in good working order: part two

In last week’s post on keeping your PC in good working order, we showed you how to Empty the Recycle Bin on your PC’s desktop, and how to empty the Deleted Items folder in Microsoft Outlook. This week we’re taking … Continue reading

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Five ways to keep your PC in good working order: part one

First Line’s customers often ask our engineers for simple advice on how to keep their computers and other systems running smoothly. We thought this would make a helpful blog post but it turned into such a monster, we’ve divided it … Continue reading

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WE’RE HIRING. Are you an IT support engineer, or would you like to be?

Yes, we’re hiring again. If you’re an experienced IT support engineer and you fancy a new challenge, check out the job description here. If you’re not experienced and you fancy getting trained up in a busy, growing IT support company, check … Continue reading

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What happens if your email stops working?

It’s unlikely of course, but it can happen. Like any other kind of complicated technology, internet connections and email servers can, as we know, have problems from time to time. And if either of them do go down, you won’t be … Continue reading

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We’ve just launched the First Line blog

So, it’s welcome to the First Line blog. Just while we get around to creating new content, we’ve copied a couple of recent newspieces from the old technical bulletins and re-created them for you  below. From now on, all news, … Continue reading

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Working remotely? You need RPC over HTTP

Way back in August 2007, we wrote a technical bulletin about ‘RPC over HTTP’, a convenient way of connecting to your Microsoft Outlook when away from the office. Fast-forward by nearly two and a half years, and we thought it … Continue reading

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