Category Archives: Growing an IT business

WE’RE HIRING. Are you an IT support engineer, or would you like to be?


Yes, we’re hiring again. If you’re an experienced IT support engineer and you fancy a new challenge, check out the job description here.

Keeping your IT system safe from attack

cc by Manel, on Flickr

If you’ve ever watched Chloe O’Brian hacking easily into the White House, global terrorist networks, or London’s CCTV, you might just wonder how your own IT systems might fare in a similar situation. True, unless you have recently tried to …

We’ve changed our name

CC by kev-shine, on Flickr

We are delighted to announce that we are changing the name of the company from First Line Support to First Line IT. This name change reflects the significant expansion of our business activities, which now include consultancy and implementation of …

Buy your server one mailbox at a time

CC by jasleen_kaur, on Flickr

Too small to host your own Microsoft Exchange server but fed up with POP mailboxes? Never fear: at First Line we are now offering Microsoft Exchange online to customers on a mailbox-by-mailbox basis. This is a hosted business email service …

What does an IT support company do?


It may feel like an unspeakable luxury, but if no one on your staff knows much about IT, then engaging an IT support company could be one of the best things you do for your business. You can buy just …

IT support company vs internal IT resource

CC by ukCWCS

So your business is growing. Whatever sector you’re in, your IT is critical to your success. You need to keep your technology up-to-date and your data secure, and minimise any down-time. Have you reached the stage where you are thinking …

Should a small business move its computing to the cloud?

CC by incredibleguy

But before you grab your gear and head for the nearest nimbus, I’ve afraid it’s not quite as simple as that. You need to decide if you want to be part of a public cloud or have your own, private …

Helpdesk closing early on Wednesday 4th December

CC by LaMenta3, on Flickr

Our helpdesk will be closing at 5pm on Wednesday 4th instead of the usual time of 6pm. I hope you will understand as we will be holding a short staff meeting before we go out for our Christmas dinner later. Please …

No budget gloom for Oxfordshire’s top employers


Aspiration, perspiration, even alchemy: these were some of the words used in describing the Oxfordshire business scene at last night’s launch of the Oxford Times Oxfordshire’s Top 100 Employers report. First Line was there because we were one of the …

First Line staff raising money for charity: Three men on their bikes


On the 5th May, The First Line Support Cycling Squad, composed of David Swinburne, Kevin Sands and Dan Owen, the “ThreeWheelin’ ” are raising money for the “Against Breast Cancer” charity, by riding the ‘Classic Oxfordshire‘ 70 mile one day …