Leased line prices come tumbling down

A leased line is a fast, reliable private internet connection. They used to be something only large corporates could afford. But like all technology, as more and more people use them, prices are tumbling really fast.

A 10Mb connection provides enough bandwidth for up to a couple of hundred employees. Two years ago it would have cost £2,000 per month. We’re currently offering the same connection at around £500 to £600 per month and I suspect prices will continue to fall. This makes Bonded ADSL solutions, – where you join together more than one broadband line, look expensive for what you get in comparison.

This price drop makes leased lines affordable for companies with 20 to 50 employees and makes putting your servers in a data centre a more viable solution.

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Plug into the internet by plugging into the mains

Yes, you did read that correctly. I’ve just put a device in my house which turns a mains power socket into a computer network socket.

The devices come in pairs: you plug one into your router and into a mains socket nearby, and you plug the other into a mains socket anywhere in the house where you want to access the internet.

Then it’s just a matter of plugging your computer into the device using a normal network cable, and away you go.

It’s great if you’ve got a house like mine over three stories, or with thick stone walls, or with corners that are hard-to-get-to for a wireless signal. It’s also much better (ie much faster) than wireless if you want to stream music or video over the internet.

Depending on the brand, they cost between about £50 and £70 a pair and the devices are interchangeable: getting two pairs gives you three output points. Search google for ‘ethernet over power‘, or drop me a line and we’ll get them for you.

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Another new member of the team

Following on from my last blog I am pleased to tell you that Jim Richardson joins us this month. Jim is a senior engineer with many years experience of running IT support teams. Jim will be taking on the role of Helpdesk Manager so that as we grow and take on more customers we will continue to improve our services.

Our main reason for hiring Jim is to ensure that all our engineers communicate well with our customers despite the increasing workload as well as fixing problems quickly and well.

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A successful recruitment campaign

Our recent recruitment campaign has proved to be very successful. David Swinburne joined at the beginning of last month and we hope to have another new member of the team in July.

That takes us up to a strength of 9 in the team now reflecting our rapid growth over the last 12 months.

Currently we do not have any other vacancies but do keep an eye on this site in the future.

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WE’RE HIRING. Are you an IT support engineer, or would you like to be?

Yes, we’re hiring again. If you’re an experienced IT support engineer and you fancy a new challenge, check out the job description here.

If you’re not experienced and you fancy getting trained up in a busy, growing IT support company, check out the job description here.

For more information, call to speak to Barrie on 01865 260 220, or email your CV to jobs@firstline-it.com

If you’re a recruitment company please don’t get in touch, we’ve got this covered.

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A great new way of connecting to the internet via 3G

One of the problems John Crozier and I have been wrestling with over the last couple of years is how to get a good internet connection while on holiday, so we can keep in touch with the business.

Also, because I spend much of my time away from work in France, the cost of my data usage has been escalating in the last year or two.

Well I’m delighted to say it looks like we’ve solved these problems with an unlocked 3G dongle made by Huawei. It’s currently available from Amazon for about £75.

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The dilemma of selling to charities

I’ve been thinking recently about the dilemma of selling to and supporting charities.

I may be wrong but it seems to me that the number of charities is increasing, and becoming a more significant part in the computer services marketplace. They certainly need our services and have many of the same issues as our other small business clients. They are certainly no less demanding, nor should they be.

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What happens if your email stops working?

It’s unlikely of course, but it can happen.

Like any other kind of complicated technology, internet connections and email servers can, as we know, have problems from time to time. And if either of them do go down, you won’t be able to send or receive emails until they’ve been fixed.

So if running your business absolutely depends on email it’s worth thinking about how you can protect your business from events that could lead to loss of business or angry customers.

This is where ‘email continuity’ services can help. The way they work is very simple:

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Christmas opening hours

Over the Christmas and New Year period, our opening hours will be as follows:

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What happens if your staff get snowed in?

During last winter’s freeze, lots of local companies found it difficult to keep doing business because staff weren’t able to get into the office.

Here at First Line our services ran as normal and our staff just worked from home. Like most things it required some planning, some time and some kit to implement. We had to create secure access to our servers from our engineers’ homes and a linked home telephone system so that everyone could work as a team, as if they were in the office together. Continue reading

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