Outsourced IT Support

We offer a range of outsourced IT support and Help Desk options, working seamlessly with you and your staff so that you’d never know we weren’t in the same building.

 

Choose from a range of options

  • From straightforward troubleshooting to second and third line support and 24/7 monitoring and management, we can tailor a package to suit you
  • 99% of the problems referred to our helpdesk engineers are solved the same day
  • We can give advice over the telephone, offer remote support, or pop out to your offices if necessary

 

Avoid budgeting headaches

  • Our contracts are fair and flexible – you only pay for what we do
  • Choose from our rolling hours-based contracts or capped, fixed-fee packages

 

And relax

  • We follow the ITIL international best-practice framework for IT support businesses, underpinned by our investment in our web-based service management tool and remote access software
  • With our service level agreements and totally transparent reporting, you never have to worry about your IT support

 

Call us: 01865 598 145