Continuous monitoring for maintenance clients

September 2008

As computer hardware gets more reliable, carrying out periodic, preventative maintenance, either on-site or remotely, is fast becoming an unreliable way of minimizing downtime.

Now, it's about being able to pick up problems immediately and respond quickly to unexpected situations like security breaches, lost internet connections and disk space issues.

First Line is geared up to these needs and for maintenance customers, where the expectation is on us to ensure maximum network availability, we can now continuously monitor the health of your servers and your network.

Our continuous monitoring system provides us with live information on a number of areas, including:

• Disk space
• Internet connection
• VPN availability
• Email availability

Next steps

• To find out more about continuous monitoring on your network please contact First Line

• If you'd like to know more about how we support our clients, why not check out some more client service updates, browse our technical bulletins, or read some client stories?