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Call First Line: 01865 260 220
 
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Single point of contact... and a single point of responsibility

First Line Helpdesk provides the support, advice and guidance you need to get the best performance from your workstations and network.

Benefits

  • Majority of problems resolved during the first call
  • 80% of problems solved in less than 30 minutes
  • 98% of calls answered within 5 rings
  • Single point of contact
  • Direct access to Microsoft certified experts
  • Flexible hours of operation - to suit your organisation
  • Tailored Service Level Agreements (SLAs)

You can use this service on a pay-as-you-go basis, monthly account or fixed cost contract. Find out more about our fair and flexible contracts

Read more about the First Line helpdesk



Read about our clients


Cameron Black

London based fitting out and refurbishment business

Science Oxford

Independent charitable body for science and enterprise

Streetwise

Surrey's fastest growing courier group

FWP Matthews

Oxfordshire based organic flour mill



Microsoft Certified Partner

 

First Line Support Ltd
Hamilton House
1B Howard Street
Oxford
OX4 3AY

 
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