Computer support

 


Single point of contact... and a single point of responsibility

First Line Helpdesk provides the support, advice and guidance you need to get the best performance from your workstations and network.

Benefits

  • Majority of problems resolved during the first call
  • 80% of problems solved in less than 30 minutes
  • 98% of calls answered within 5 rings
  • Single point of contact
  • Direct access to Microsoft certified experts
  • Flexible hours of operation - to suit your organisation
  • Tailored Service Level Agreements (SLAs)

You can use this service on a pay-as-you-go basis, monthly account or fixed cost contract. Find out more about our fair and flexible contracts

Read more about the First Line helpdesk

Next steps

To discuss how First Line's computer support services could benefit your business, please contact us.

And if you'd like to know more about how we support our clients, why not:

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