IT Support


IT support services

We’re a small but perfectly formed IT support company based in Oxford.

Our 14 team members have expertise in all aspects of business IT and are dedicated to making our clients’ lives easier by solving problems and giving advice on everything from which laptop to choose to how to configure a complete IT and telecoms system across multiple offices.

We have our own servers, 24/7 monitoring systems, and we know every single one of our clients.

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Our clients say…

“We enormously value the friendly, approachable support we received from First Line.

Without exception, the staff are knowledgeable, amenable and helpful at answering our IT questions and solving problems, no matter how small or how complicated.

They are sensitive to urgency, should it occasionally arise, assisting quickly if there is immediate need.

Fiona Pryor
Cytox Ltd

IT support

IT support engineers meetingFrom straightforward troubleshooting to 24/7 monitoring and management, we’ve got an IT support package that’s right for you.

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Microsoft Office 365 support

it support deskWe’ve supported clients at all stages of their journey with Office 365, so we’ll help you with any problem, large or small.

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Support for third-party-hosted networks

IT Support engineerWherever in the world your network is hosted, we can provide personal, locally-based support.

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Tailored support plans

it support team membersWe know that no two businesses are the same, so we tailor our support plans to fit you.

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Third line support

IT support teamWe have the expertise to solve complex network faults and IT infrastructure issues

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How our contracts work

IT help deskFind out about the types of IT contracts that we offer

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