Service updates

What are the benefits of First Line's monthly contract?
You benefit from a lower hourly rate, and retain all the other advantages of the First Line offer:
- free telephone/email support
- no expiry date on the hours
- you're only charged when an engineer is working on your system either on site or remotely
You get more control over your IT support costs
- by adjusting the number of hours you buy, you can match your spend more closely to the changing needs of your business.
We will keep detailed records of all the work we do so that we can identify problem areas and propose measures to reduce support costs
Work will be carried out by qualified engineers and supervised by our Technical Director