Immediate, professional computer repair and help without the need for a contract. Call us now on 01865 260 220
Benefits
The key benefits of this pay-as-you-go IT support service for businesses are:
- Immediate access to professional IT troubleshooting and repair
- No long term contract required
- We can help you over the telephone, by remote access or by scheduling a site visit
How does it work?
Calls are taken by our fully trained helpdesk engineers during normal office hours.
The First Line helpdesk is equipped with support systems normally only seen in very large businesses, and achieves some of the fastest response times in the industry.
Each month that you use this service, you'll receive a statement of hours used together with an invoice that must be settled by the end of the next month. It’s that simple and it's backed up by a Service Level Agreement.
What if I have a problem right now?
Remember, you can get telephone support from an engineer or you can ask us to take over the problem remotely leaving you to get on with other tasks. We're equally happy sending a repair technicians to visit you on-site.
What if I'd like to use this in the future?
Also, please take the time to make a first call to John Crozier, First Line's Technical Director, to talk about your network. There will be no charge for this first call.
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