Originally from Turkey, Memz moved to the UK with his family 12 years ago. He graduated from the University of Reading with a degree in IT, and was pleased to be able to put his skills to immediate use by joining First Line IT in December 2017.

Like everyone at First Line he is ready to deal with whatever problems come his way, but he particularly enjoys tackling networking issues, which were a big part of his degree. Most of all, though, he likes being part of a team that helps people. ‘This job is much more about dealing with people than with things,’ he says. ‘We often speak to people when they are frustrated and upset: they want to do their jobs but can’t because something has gone wrong with the technology. It feels good to be able to resolve their problems or provide alternative options.’

Memz lives just across the road from the First Line offices. It means he’s never late to work – but, more importantly, he gets to go home for lunch. Home cooking beats the sandwich van every time, he says!