Tailored Staff Cyber Security Training

Over 80% of reported security breaches can be traced back to inadvertent user error. Making sure your staff know what to look out for and how to deal with a potential phishing email or ransomware attack can make all the difference to keeping your organisation safe. 

The importance of cyber security training

Staff Cyber Security Training is an important part of any overall IT security strategy, making sure the right policies are in place and staff know what to do and look out for in the face of a potential threat.

  • We can tailor our training to the level of knowledge of your teams
  • We can deploy Sophos Phish Threat which allows us to send fake phishing emails to your teams
  • We can track behaviour over time and identify any members of the team who maybe need a bit more support
IT Support Internal Meeting. IT Servicing in Oxford and the UK. Firstline IT Services.

Arm your staff with the knowledge to spot and deal with malicious emails

Using awareness to fight daily phishing attacks

Attackers know that people are the weakest link in IT security and exploit this through phishing. With 30% of phishing emails being opened, staff are potentially exposing their organisations to substantial financial losses. With the right training and support, you can mitigate this risk.

Spotting the common signs

Training your users on how to spot and avoid phishing attacks is a cost effective way to avoid becoming a victim. Malicious emails used in phishing attacks look genuine and they are deliberately designed to try and trick you into providing data, spreading malware or paying money. They can be very hard to spot and easy to fall victim to, unless your staff know what to look out for.

Sophos Phish Threat

The median time it takes for someone to click on a phishing email in just 16 seconds. With Sophos Phish Threat, we can help educate and test your teams through automated attack simulations, quality security awareness training and provide actionable reporting metrics so you know your teams are operating in as safe and secure way as possible.

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Whenever I have a question I can ask someone at First Line, and it’s reassuring to feel that I have that knowledge base and expertise behind me.

Barklay Saunders – Deadline Despatch

How to detect potential phishing scams

Fortunately there are some common signs you can look for to help suss out potential scams in phishing emails.

Is there something a little off with the emails? Too good to be true? Trust your instincts if they tell you to be suspicious.

Instead of directly addressing you, phishing emails often use generic names like “Dear Customer.” Using impersonal salutations saves the cybercriminals time so they can maximize their number of potential victims.

These spoofed sites are often very convincing, so before revealing personal information or confidential data examine the site to make sure it’s real.

Information like job title, previous employment, or personal interests can be gleaned from social networking sites like LinkedIn and then used to make a phishing email more convincing.

Thieves often use phrases meant to scare you (such as saying your account has been breached) to trick you into acting without thinking, and in doing so revealing information you ordinarily would not.

This is often a dead giveaway. Unusual syntax is also a sign that something is wrong.

“If you don’t respond within 48 hours, your account will be closed.” By convincing you the clock is ticking, thieves hope you’ll make a mistake.

These phishing emails are common, but easy to spot. A similar, trickier variation is asking you to complete a survey (thus giving up your personal information) in return for a prize.

These messages spoof real emails asking you to verify your account with a site or organization. Always question why you’re being asked to verify – there’s a good chance it’s a scam.

Often, cybercriminals will purchase and “squat” on website names that are similar to an official website in the hopes that users go to the wrong site, such as www.google.com vs. www.g00gle.com. Always take a moment to check out the URL before entering your personal information.