IT Support Solutions For Businesses in Oxford & UK

Essential IT Support is our Oxford IT solution for smaller businesses in Oxford who naturally have smaller budgets to spend on IT services. 

Offered on a rolling contract, we work with you to decide on the average number of hours of IT support that you will need per month.

Any unused hours just roll-over to the next month. No expiry date, no wasted money. 

Oxford IT Solutions For Small Businesses

Essential IT support service is a monthly pay-as-you-go IT Solution that’s perfect for small businesses looking to tailor their IT services based on their budget and size of their business. 

We work with you to determine the number of IT service hours your business will need each month. The hours do not expire if you do not use them and you only pay for what you need. 

We look after your businesses IT systems by offering a wide range of technical IT support services that you can pick and choose from. 

You get to decide how to use your contracted hours in the best way for your business each month.

Our services includes broadband, telephone systems, telephone lines, email hosting, cabling and network building.

IT Support Desk Supporting Local Businesses in Oxford with IT Service Solutions | Firstline IT Oxford

IT Support Services We Offer:

Find out more about our Essential IT Support Contract

Fill in your details to request a call back, and one of our Essential IT Support experts will be in touch to discuss your bespoke solution.

Pay as you go IT support through Active Support  offers full IT design, purchasing and installation service for all hardware, software and telephone systems requirements. As well as working with you to decide on broadband, telephone systems, telephone lines, email hosting, cabling and network building.

All our Essential IT Solutions are offered on rolling contracts with monthly payments, so you don’t need to commit to a year long contract. In fact, we only require a three month notice period so there is no annual lock in. This means your small business will get the IT support and techinal expertise it needs to get what you need done, but in a way that works for your business and budget, with complete flexibility.

Not a problem. We keep a record of all hours worked, and if, at the end of the month, you have hours leftover then they will just roll-over to the next month, with no expiry date.

Any problem resolved within 15 minutes on the phone or even a remote session won’t be charged. We also don’t charge for travel time and there are no call-out charges. We understand that small businesses are on tight budgets and want to work with you, not against you.

Why Choose Pay-As-You-Go IT Service Support?

Complete Control Over Your IT Service Solutions

Our Essential IT Support solution puts you in control of your small business IT support solution. Giving you a simple, easy to understand contract with a single, inclusive monthly fee. We offer various IT support services and you can choose from any or all of the services listed. That includes broadband, telephone systems, telephone lines, email hosting, cabling and network building, help desk services and long-term planning.

Experienced IT Service Experts

Our Service Desk engineers recognise when a problem needs to be escalated and will immediately talk to their colleagues. Our collaborative way of working means that specialists with the appropriate expertise are swiftly deployed to solve complex problems. We will always keep you informed at every stage so you feel fully in control of the situation and can be reassured that your IT systems are in the hands of experts so you can continue working to grow your business.

Extra Hours for IT Support

Our IT Service Desk engineers recognise when a problem needs to be escalated and will immediately talk to their colleagues. Our collaborative way of working means that specialists with the appropriate expertise are swiftly deployed to solve complex problems.

IT Support Solutions Whenever You Need It

While most problems can be solved same day using remote working or telephone assistance, we do whatever is necessary, including visiting your site, if needed. We will always keep you informed at every stage so you feel fully in control of the situation and can be reassured that your IT systems are in the hands of experts so you can continue working to grow your business.

Want to discuss your organisation's needs?

Fill in your details to request a call back, and one of our PAYG IT Support experts will be in touch to discuss your bespoke solution.

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