IT Support Contracts

How our IT contracts work

Whether your business requires complete outsourcing of your IT support contract or guidance from our specialists working alongside your in-hour teams, we can provide a tailored IT support contract for your business.

Get in touch with an expert

Our clients say

“Whenever I have a question I can ask someone at First Line, and it’s reassuring to feel I have that knowledge behind me

Barklay Saunders
Deadline Dispatch

it support desk

We offer two types of IT support contracts

Active System Support

This IT support contract is designed for budget-conscious organisations that want rapid-response access to a wide range of services, but don’t want to compromise on quality.

View Active Systems Support

Active Systems Maintenance

This IT maintenance contract is designed for organisations without expert in-house IT support. This service is for businesses who like to know their IT support costs are fixed and they can always rely on a quick response to their IT issues.

View Active Systems Maintenance

Benefits of our IT support contracts

  • You’re in total control of the costs of supporting your systems
  • No expiry date on unused hours
  • Incorporates many of our individual IT support services into one package, enabling you to use First Line either as your outsourced IT department or to complement your in-house resource.

In this way all your IT support needs are met, while you only pay for the services you use.

Get in touch with an expert

Our engineers get to know you and your business as well as your IT systems, so they can offer you the best possible customised IT contract.

Get in touch with an expert

Contact us for a no obligation chat Contact Us